Full Time

  • The Helpdesk Officer/Receptionist shall be the first contact point for all the visitors and phone callers to the EU Info Centre.
  • The Helpdesk Officer/Receptionist shall perform secretarial duties.
  • The Helpdesk Officer/Receptionist will also support the Team Leader for the financial/budgetary issues in close cooperation with INFORMEST.

Qualifications and skills

  • Diploma or University degree in Economy, Communications, Public Relations or Marketing Excellent communication and interpersonal skills;
  • Excellent spoken and written English and local language;
  • Excellent knowledge on the EU, its policies and European integration process;
  • Advanced PC skills (MS Office, particularly MS Excel, MS Word, MS Project and MS Power Point)
  • Able to work under time pressure and within short deadlines;
  • Available on-the-spot in support of evening events when needed

General professional experience

  • At least 3 years of professional experience as Helpdesk Officer/Receptionist or PR

Specific professional experience

  • At least 3 years of professional experience in customer service.